FAQs

Get a quick answer to your question here! Alternatively, use our chat icon to speak to one of our team now, or email contactus@notnicethings.com and one of our Not Nice team will be more than happy to help you.

What are your cut off times?

Card orders placed before 4pm Monday to Friday are dispatched the same day, first class. 

We expect 90% of UK card orders to arrive within 1/2 working days, however, it may take up to 3 working days to arrive, particularly during peak periods.

Mug orders will be printed and dispatched within 48 hours of your order being placed and will be sent Royal mail first class.

 

Can I change my order?

Possibly! Best thing to do is drop us an email and we'll do our best to catch your order and amend it for you, however we can't make any guarantees. Email contactus@notnicethings.com or see our ContactUs page for alternative methods of contact and we'll see what we can do. Generally if it's within a few hours of your order being placed we should be able to help you.

How are the cards printed? Are they of a good quality?

We don't scrimp- as horrible as these cards are they're professionally laser printed on 300 GSM brilliant white satin card stock.

Who designs your cards?

Our designs are thought up and brought to life by a very small team of not nice people- we don't really go near them, or question what they do. 

I'm a business and would be interested in stocking some of these cards?

You have impeccable taste. Check out our wholesale section or reach out to our trade team with any business enquiries you might have, we'll be more than happy to discuss this with you. (Trade@Notnicethings.com)

I'm offended!

Contact Details

Email: contactus@notnicethings.com

Phone: 0330 133 1067

Company Address: 128 City Road, Greater London, London, EC1V 2NX, United Kingdom